Shipping policy
Shipping Policy
At Freshlook Clothing, we aim to provide a seamless shopping experience, including fast and reliable shipping. Please read our shipping policy carefully to understand how we handle orders, processing times, shipping methods, and delivery estimates.
Order Processing
- Production Time: As a print-on-demand business, all orders are custom-made. Production typically takes 2-5 business days, depending on the item.
- Order Confirmation: Once your order is placed, you’ll receive a confirmation email with the details of your purchase.
Shipping Methods & Delivery Times
- We partner with global fulfillment centers to ensure timely deliveries worldwide.
- Estimated shipping times vary by region.
Shipping times are in addition to the production time and may vary due to customs processing, local postal delays, or peak seasons. While we strive to process and ship orders as quickly as possible, occasional delays may occur due to high demand, weather conditions, or other unforeseen circumstances. If you experience a delay, please contact us at support@freshlookclothing.com and we will do our best to assist you.
Tracking Your Order
- A tracking number will be emailed to you as soon as your order ships.
- You can use this tracking number to monitor your delivery status through the carrier’s website.
Shipping Costs
- Shipping costs are calculated at checkout and depend on the destination and the weight of your order.
- For promotional offers or free shipping, details will be included at checkout or communicated via our website and newsletters.
Missing or Delayed Shipments
- If your order hasn’t arrived within the estimated delivery window, please contact us at support@freshlookclothing.com.
- In cases of delays caused by the carrier, we will assist you in resolving the issue but cannot be held responsible for third-party delays.
If you have any additional questions about shipping, feel free to reach out to us at support@freshlookclothing.com. Thank you for choosing Freshlook Clothing!